
Fiscal Solutions d.o.o. (http://www.fiscal-solutions.net/) looking for:
Software Support Team Leader
Location: Novi Sad
Main responsibilities:
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Provides daily direction and communication to employees so that support activities are answered in a timely, efficient and knowledgeable manner.
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Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to customers.
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Is available for support team by providing appropriate coaching, counseling, direction and resolution.
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Ensures employees have appropriate training and other resources to perform their jobs.
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Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
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Works as a member/leader of special or ongoing projects that are important to area/process improvement.
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Shares continual responsibility for deciding how to manage the employees, ensuring support activities are handled efficiently and effectively.
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Establishes work procedures and processes that support the company and departmental standards, procedures and strategic directives.
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Uses appropriate judgment in upward communication regarding department or employee concerns.
Your skills:
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At least 3 years’ experience on similar positions
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Bachelor's or master's degree in a IT field
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Good verbal and communication skills in English
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Leadership
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Communication Proficiency
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Customer/Client Focus
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Organizational Skills
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Performance Management
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Problem Solving/Analysis
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Technical Capacity
We offer:
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Work in professional and dynamic working environment,
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An environment of highly innovative and commercially successful products,
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Gaining of knowledge through business interaction with some o largest world Retailers and Software providers,
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Constant progress in careers.
To apply for this opportunity, please send your resume or CV in English to office@pdgpartners.com